Skip to content
Ticketgum

Ticketgum

www.ticketgum.com
What is your customer experience with Ticketgum?

Ticketgum Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Ticketgum has a 1.0 star rating from 3 reviews; consumers are mostly dissatisfied and recent recommendations say Do not use and DO NOT BUY FROM THIS COMPANY. Reviews report missing tickets, no valid phone contact, bounced emails, and high price level.

Key Takeaways for Future Customers

  • Ticketgum reviews warn of late or missing tickets and lack of customer service.
  • Expect risk to travel plans and out of pocket costs if tickets do not arrive.
  • Refunds may be delayed or replaced by vouchers instead of cash refunds.

Negative Feedback / Risk Areas

  • Repeated customer complaints about no contact, invalid phone numbers, and bounced emails.
  • Multiple reports of paid orders with tickets not received and refunds not issued.
  • High price level combined with poor customer service and refund issues.

Positive Feedback

No positive comments were provided in the available reviews.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
tickets match game customer money refund hotel pocket documents hello
Filter review
Sort by
Neveah Oom
map-marker Croydon, Croydon

I don’t have my tickets

I still dont have my tickets for this afternoons game. Its a complete sham, cant contact or call anyone.

Loss:
$1300
Cons:
  • Scam website

Preferred solution: Full refund

User's recommendation: Do not use

View full review
Savina Ipc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ennis, Clare

TICKETS NOT RECEIVED

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

TICKETS FOR PREMIER LEAGUE FOOTBALL MATCH IN LONDON ORDRED IN DECEMBER 2025 FOR MATCH ON 11TH APRIL 2026. DID NOT RECEIVE THE TICKETS, NO COMMUNCITION FROM TICKETGUM, EMAILS SENT TO THE COMPANY BOUNCED BACK AND THE PHONE NUMBER WAS NOT VALID.

ALL IN ALL I AM 0UT OF POCKET A CONSIDERABLE AMOUNT OF MONEY HAVING INCURRED FLIGHT AND HOTEL COSTS TO ATTEND THE EVENT. DO NOT EVER EVER EVER HAVE ANYTHING TIO DO WITH THIS CROWD.

View full review
Joshuan Aea
map-marker Southsea, Portsmouth

Over £200 of tickets paid for, two days before the game were informed that they weren’t giving us the tickets or a refund. No customer service to speak to.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Paid for tickets for a match at St James Park. Waited over two months for the tickets that they said would be sent within 3 days of the match.

Two days before the match were told they werent giving us the tickets or a refund. A voucher for NEXT YEAR.

No way of contacting anyone. As we live in Hampshire, booked day off work and hotel. Massively out of pocket.

DO NOT BUY FROM THUS COMPANY!! Total scam

User's recommendation: DO NOT BUY FROM THIS COMPANY!!!

View full review
Anonymous
map-marker Wandsworth, Wandsworth

*** I buy the tickets 6 months before the game and last minute tickets cancelled I’m still waiting for refund money customer care not responding to my emails *** company

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

*** company worst company never ever by the tickets from this company {{Redacted}}

View full review
Laetitia W Jeu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I don’t receive my tickets

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Paid yesterday for 2 tickets to today's Arsenal vs Nottingham Forest match.
  • - Tickets have not been received and the documents were sent long ago.

Hello, I paid yesterday for 2 tickets for today's Arsenal Nottingham Forest match and I still haven't received my tickets even though we already sent the correct documents a long time ago. What should I do if I don't receive the tickets on time?

View full review
Greyson Xya

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

hola buenos días quisiera hablar con un...

hola buenos días quisiera hablar con un representante en español. por una entrada del día de hoy al partido west ham chelsea

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article